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Using Text-Based Causal Inference to Disentangle Factors Influencing Online Review Ratings

arXiv:2606.04286v1 Announce Type: new Abstract: Online reviews provide valuable insights into the perceived quality of facets of a product or service. While aspect-based sentiment analysis has focused on extracting these facets from reviews, there is less work understanding the impact of each aspect on overall perception. This is particularly challenging given correlations among aspects, making it difficult to isolate the effects of each.

arXiv CS 6d ago