Delphi Labs

Firms spent heavily on AI. Now rising costs are outpacing its value

Firms spent heavily on AI. Now rising costs are outpacing its value All this artificial intelligence spending was showing no noticeable increase in productivity, Uber’s chief operating officer says AI is getting expensive – and companies are starting to rethink their embrace of the disruptive technology. Playing by a well-worn Silicon Valley playbook, artificial intelligence companies charged rock-bottom prices to hook customers after ChatGPT burst onto the scene.