Frank Bisignano
No mentions found
This entity hasn't been tracked yet, or Iris is still building its knowledge base.
Related Articles from SNS
Bisignano says Social Security Administration's phone helpline wait times have reached a record low
Social Security Administration Commissioner Frank Bisignano told Congress on Wednesday that the agency has improved one legacy pain point for individuals who contact it — long phone wait times for the toll-free helpline. SSA has brought the average "speed of answer," or the time it takes for an agent to answer an incoming call, to the "lowest level in a decade," Bisignano said in written testimony to the House Ways and Means Social Security and Work & Welfare subcommittee hearing. In May,...