Raja Prameelamma
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Rs 1.2 lakh penalty on postal department for losing customer’s Pashmina shawls parcel
The District Consumer Disputes Redressal Commission, Baramulla, has held the postal authorities liable for failing to deliver a parcel containing three Pashmina shawls worth Rs 60,000 and ruled that the loss amounted to deficiency in service. The commission has directed the postal authorities to pay a total compensation of Rs 1,20,000 to the complainant. What was the disputeThe complaint was filed by Mehvish Ashraf, owner of M/S Olive Couture, who had booked a parcel through the postal...