South + East

Hundreds of South East Water customers remain without water

South East Water staff hand out bottled water near Herne Bay in Kent.

‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages

Water company blames increased demand in extreme heat, but customers want answers about lack of storage reservoirs“Spitting, fuming, angry and powerless” is how Pat Prestage describes her emotions after a water outage that has affected thousands of homes in Kent during the heatwave.On Wednesday, 8,000 South East Water customers in Whitstable lost water, with 14,000 more in Tankerton, Ashford, and its surrounding areas facing an intermittent supply or low pressure. South East Water’s incident...

Thousands face South East Water supply misery as mercury hits 28C in UK this weekend

Title: Thousands face South East Water supply misery as mercury hits 28C in UK this weekend As the heatwave extends into the weekend, South East Water has advised residents living in and around Kent to limit their water usage due to an enduring supply issue. The company has warned that the issue could last for several days, and has urged customers to conserve water by taking shorter showers, using a watering can instead of a hose, and avoiding washing cars or filling paddling pools. The heatwave is expected to continue into the weekend, with temperatures reaching up to 28C in some areas.

Kent locals 'spitting' with fury as South East Water supply shortages force vulnerable to collect bottles

Summary: Residents in Kent are outraged after South East Water supply shortages forced vulnerable individuals to collect bottles during the heatwave. The outages have sparked widespread frustration among locals, who are demanding answers from the water company.

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‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages

‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages

‘They’re a private company, run for profit!’: fury in Kent at South East Water’s outages

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without waterSouth East Water failed to adequately communicate with customers during outages last winter that left tens of thousands of people without water, a report has concluded. Fewer than one in 10 SEW customers were satisfied with how the company handled the water supply crisis that stretched across parts of Kent and Sussex last winter, the Consumer Council for Water (CCW)...

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without waterSouth East Water failed to adequately communicate with customers during outages last winter that left tens of thousands of people without water, a report has concluded. Fewer than one in 10 SEW customers were satisfied with how the company handled the water supply crisis that stretched across parts of Kent and Sussex last winter, the consumer council for water (CCW)...