Toward Accessible Mobile Money: A Voice-Driven
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Toward Accessible Mobile Money: A Voice-Driven, Biometrically Secured USSD Automation Framework for Visually Impaired Users
Announce Type: new Abstract: Financial inclusion has expanded significantly across Africa through mobile money services delivered primarily via USSD technology. However, visually impaired individuals continue to face accessibility and security barriers when conducting financial transactions. Current USSD systems are not designed for non-visual interaction, forcing users to rely on third-party assistance even for PIN entry, thereby increasing fraud exposure and reducing transaction confidence.