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How People Working in Debt Collection Handle Abuse From Callers

How People Working in Debt Collection Handle Abuse From Callers
Key Points

Guybrielle Madison has worked as a debt collector for six years. She speaks to about 50 people each day, and being called racial slurs is common.

Guybrielle Madison has worked as a debt collector for six years. She speaks to about 50 people each day, and being called racial slurs is common.
Callers Guybrielle Madison (PERSON)
Originally published by NYT Business Read original →