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Met Police, Apple join forces to choke London's phone theft trade

Met Police, Apple join forces to choke London's phone theft trade
Key Points

London’s Metropolitan Police and Apple have agreed to share stolen device identifiers, building intelligence they hope will curb the capital's phone-theft epidemic. These identifiers will help both organizations track which stolen devices reconnect to mobile networks, giving law enforcement better insight into where the criminal networks behind the thefts operate. The Met has access to stolen device information, such as serial numbers, provided by victims.

London’s Metropolitan Police and Apple have agreed to share stolen device identifiers, building intelligence they hope will curb the capital's phone-theft epidemic. These identifiers will help both organizations track which stolen devices reconnect to mobile networks, giving law enforcement better insight into where the criminal networks behind the thefts operate. The Met has access to stolen device information, such as serial numbers, provided by victims. Apple has access to the telemetry indicating when a device has been reactivated and where it's being used. Together, the two organizations believe this combined intelligence will help stamp down on the thefts that have ravaged London’s streets for years, earning the city the unofficial title of ‘phone theft capital of Europe.' “If stolen phones cannot be reactivated, their value collapses, and so does the incentive to steal them,” said Metropolitan Police commissioner Sir Mark Rowley. “We are driving up the risk for offenders while cutting off the reward. “Policing is playing its part. In the West End, where this crime was most concentrated, phone theft has fallen by 50 percent through relentless, targeted policing. But we have also gone further by working directly with Apple to address the global market that has allowed this crime to thrive. “This is an important step, but it must not stop here. If you are stealing phones in London, the reality is changing fast. The opportunities are shrinking, the risks are rising, and we are determined to dismantle this criminal model completely.” The intelligence-sharing pact follows months of pressure on both the Met and tech companies to take action. Dame Chi Onwurah, chair of the Science, Innovation, and Technology Committee, wrote to home secretary Shabana Mahmood in December, asking why companies like Apple had not implemented cloud-based blocking or IMEI-linked device locks. Apple launched its Stolen Device Protection feature in January 2024, and enabled it by default in March this year with the iOS 26.4 update, but there has long been a feeling that not enough was being done to tackle London’s phone thefts. Rowley reiterated his ultimatum issued to tech companies in March, which demanded that they implement methods of reducing the value of stolen devices, or the UK will push through legislation. The collaboration with Apple is an extension of that, and the Met said Samsung and Google are also making their security changes. Google deploys a few different mitigations, including the need for authentication after a factory reset in order to return devices to working order, and an AI-powered feature that detects when devices are snatched and automatically locks the screen. A spokesperson at Google told The Register: "Android's theft protection features provide added security for billions of people, including Londoners. We have expanded default-on protections for UK devices, such as Remote Lock and Theft Detection, and we assist law enforcement with device recovery. Phone theft causes real distress and harm, and we work closely with the Met to protect all those who use our devices. Samsung said last year that it was working with the Home Office to deploy similar measures to tackle phone thefts. It implemented similar theft-detecting tech to Google that locks the screen when the device registers a possible snatching-related movement. It also requires biometric authentication to make security changes when devices are in unfamiliar locations, among other features. Not enough In spite of these actions, the Met announced today that it has asked the Home Office to start drafting up anti-phone-theft legislation. “The Met has asked the Home Office to begin preparing legislation to introduce minimum technical standards so that any phone stolen in the UK is effectively unusable,” it said. “These standards are complex, but we must be ready to act if industry fails to deliver. “Public support for stronger measures is clear, with 83 per cent of people backing the permanent blocking of stolen smartphones." It added: "While enforcement activity will continue, the Met is clear that the long-term solution lies in collapsing the criminal market.” The Register has asked Apple to comment. A Samsung spokesperson said: “Samsung is fully committed to protecting customers with the very latest anti-theft feature technology. We recognise how distressing phone theft can be and have worked at pace to make a significant amount of security enhancements to help address this issue. “We would also like to reiterate that we have completed several requests from both the Home Office and the Met Police to demonstrate how seriously we take phone theft crime.” The spokesperson added: “We believe this issue is a collective responsibility and we will continue to work with key stakeholders to help tackle phone-theft crime.” The Met said it has almost halved rates of phone thefts in Westminster, with officers making hundreds of arrests and seizing thousands of devices. Thefts are down 45.8 percent, according to data gathered between January and May, although the picture across the wider city is a little less optimistic. The number of theft and robbery offenses in which a mobile phone was stolen has reduced by 14,000 in the last 12 months, representing an 18 percent decrease from the previous year. So far in 2026, overall offense rates are down 20.6 percent compared to the same period in 2025. These arrests and seizures were secured through focused periods of enforcement action, namely through Operation Reckoning sprints, the fifth instalment of which concluded on Wednesday. The ten-day operational crackdown on phone thefts across London began on June 1 and resulted in the arrests of “prolific and violent phone thieves,” executing search warrants at shops suspected of handling stolen devices, and sending pursuit drivers to detain thieves on e-bikes. One visit to a single shop in April saw officers walk away with more than 1,000 suspected stolen phones, arresting four men between the ages of 22 and 63 on suspicion of handling stolen goods, as well as drug possession with intent to supply. Operation Reckoning is just one initiative that leads to phone theft-related action. The Met said last year that in September it dismantled a phone-robbing gang thought to be responsible for roughly half of all phone thefts in London – part of Operation Echosteep. ®
Apple (ORG) London (LOCATION) Metropolitan Police (ORG) Europe (LOCATION) Mark Rowley (PERSON) Dame Chi Onwurah (PERSON) Technology Committee (ORG) Shabana Mahmood (PERSON) IMEI (ORG) Rowley (ORG) UK (LOCATION) Met (ORG) Samsung (ORG) Google (ORG) Android (ORG)
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