UK care home plunges into liquidation after inadequate CQC rating

UK care home plunges into liquidation after inadequate CQC rating The care home provided personal or nursing care for up to 30 patients and was rated as inadequate and placed into special measures by the Care Quality Commission A UK care home for patients with dementia, mental health needs, or a physical disability has plunged into liquidation after being rated inadequate. Lillibet House, based in Bedfordshire, was placed in special measures by the Care Quality Commission [CQC] following an inspection in July and August last year. Now, the care provider has been appointed liquidators. Natalie Hughes of Simply Corporate Limited was appointed the liquidator by creditors on June 25. Lillibet House is a care home providing personal or nursing care for up 30 people, and at the time of inspection it was home to 27 people. Care Quality Commission (CQC) carried out the inspection to follow up on concerns for people’s safety that it raised at a previous inspection. Stuart Dunn, CQC deputy director of operations in the East of England, said: “When we inspected Lillibet House, we were concerned to find people’s care wasn’t always safe or suited to their needs, because leaders hadn’t given their staff the training and support they needed. “Leaders hadn’t trained all their staff to care for people living with dementia, with limited mental capacity, or with other health conditions. Staff didn’t always respect the consent of people with limited mental capacity when they refused personal care, which could violate their human rights." According to Companies House the care setting was incorporated in March 2023. Dunn added following the inspection: “Staff weren’t trained in how to safeguard people from abuse or neglect, and we found leaders hadn’t always investigated safety incidents. Because leaders hadn’t investigated these incidents or reported them to the local authority and CQC, they’d missed opportunities to learn and protect people from repeated mistakes. “Staff didn’t know how to respond to people who were upset or anxious, which meant their response wasn’t always kind. However, most people and their relatives said they were satisfied with their care, and we saw most people appeared relaxed while being supported. “We’ve shared our findings with the management of the home and will be monitoring it very closely to ensure changes are made and people are kept safe while this happens. We’ve also begun taking further regulatory action which Lillibet House Ltd has the right to appeal.”