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Can online reviews replace health inspectors? New study says not so fast

Can online reviews replace health inspectors? New study says not so fast
Phys.org Tuesday 07 July 2026, 19:20 UTC 1 min read
Key Points

Consumers increasingly rely on online reviews to decide where to eat, but can those reviews replace traditional health inspections? New research published in the journal Marketing Science suggests the answer is both "yes" and "no."

Consumers increasingly rely on online reviews to decide where to eat, but can those reviews replace traditional health inspections? New research published in the journal Marketing Science suggests the answer is both "yes" and "no."
Marketing Science (ORG)
Originally published by Phys.org Read original →

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