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How Wayfair Has Built AI Into Its Future

How Wayfair Has Built AI Into Its Future
Bloomberg Technology Thursday 09 July 2026, 01:33 UTC 1 min read
Key Points

Jul 9th, 2026 How Wayfair Has Built AI Into Its Future Furniture and home goods retailer Wayfair has built a thriving e-commerce platform that's been incorporating advanced technologies throughout its 25-year history. On Bloomberg Chief Future Officer, CFO Kate Gulliver tells Carol Massar how the company is now using AI to improve the customer experience and enhance internal business processes.

Jul 9th, 2026 How Wayfair Has Built AI Into Its Future Furniture and home goods retailer Wayfair has built a thriving e-commerce platform that's been incorporating advanced technologies throughout its 25-year history. On Bloomberg Chief Future Officer, CFO Kate Gulliver tells Carol Massar how the company is now using AI to improve the customer experience and enhance internal business processes.
Wayfair (ORG) Bloomberg (ORG) CFO (ORG) Kate Gulliver (PERSON) Carol Massar (PERSON) AI (ORG)
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