'I sat metres from self-pitying funeral director and saw victims red raw from crying'

I sat closest to evil funeral director Robert Bush as he watched his victims one-by-one tell of the torture and hell they were living through because of him. Some shook with grief as they battled on through their tears, their faces rubbed red raw from crying. All were bravely determined the judge would hear the damage he’d done to them. Bush was not so brave. He would occasionally glance their way but mainly looked down, staring at his feet and frowning. A few times he appeared to wipe something from his eye but I could see no tears. Court workers, police and journalists all listened in grim silence at the endless heartbreaking and shocking victim impact statements. There was a common theme as they told of the guilt they felt because they were unable to grant their loved ones their final wishes. Even the judge seemed touched by this, telling them what happened was not their responsibility and checking they had support. The only man who should feel guilty for this horror scene was sat the other side of the courtroom, behind the glass lined dock and he was emotionless. As they told of their nightmares, their PTSD, how they are "plagued by thoughts of their loved ones decomposing bodies", he looked at the floor. As they begged him for answers, he looked at the floor and, as they told of the grenade he had thrown into their lives and how they no longer trust anyone, he looked at the floor. One victim told the court: “I should have to put myself through this but Bush needs to see the damage he has caused.” But on Monday he seemed numb to all their pain. Instead, you could see the shock all around the court as victims battled their sobs to speak about the heartbreak. Some had to leave as it became too much. Nothing seemed to faze Bush, not even as they told him how these were not just bodies, these were their loved ones, whose hands they had held and kissed. He appeared unmoved as victims told him they had "turned from a helper into being helpless", had been diagnosed with PTSD, felt suicidal and other heartbreaking admissions. That morning, Bush had queued at security with these families. Some sobbed in shock to see him there a free man, others asked him why and glared at Bush, the man who had caused them such pain. One said to him “I hope you get tortured in jail like you tortured my grandad.” Bush stood wringing his hands as he waited, appearing nervous after removing the face mask he had mumbled "sorry" through and used to cover up as he walked to the entrance . But the families, who also watched him in court today, believe he has no remorse. One said: "He was just sat there full of self pity." They told how he’d asked to be remanded as soon as the sentencing started. After the hearing, they told me: "He couldn't face us every day coming in and out of court." Another shook her head as she left Hull crown court saying: “It was unbelievable. You were hearing about people with trauma, mental health issues, PTSD and it’s all down to him."