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Selling experiences, not things: Services overtake physical goods in downtown retail

Selling experiences, not things: Services overtake physical goods in downtown retail
NPR Business Saturday 08 August 2026, 11:43 UTC By Alina Selyukh 1 min read
Key Points

Selling experiences, not things: Services overtake physical goods in downtown retail Selling experiences, not things: Services overtake physical goods in downtown retail Audio will be available later today. America's downtowns are changing. Storefronts that used to showcase clothes or gifts are giving way to gyms and salons.

Selling experiences, not things: Services overtake physical goods in downtown retail Selling experiences, not things: Services overtake physical goods in downtown retail Audio will be available later today. America's downtowns are changing. Storefronts that used to showcase clothes or gifts are giving way to gyms and salons. Last year marked the first time that more retail space went to shops offering services rather than things.
Audio (ORG) America (LOCATION)
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