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A fifth of older Australians who contested AI-determined home support funding got more after human review

The Guardian World Wednesday 19 August 2026, 15:00 UTC By Melissa Davey Medical editor 1 min read
Key Points

Exclusive: Greens say department of health’s integrated assessment tool is ‘under-assessing’ far more people who may not know how to contestGet our breaking news email, free app or daily news podcastAlmost one-fifth of older Australians who contested their Support at Home funding allocation determined by an algorithm had a higher level of support or higher priority allocated once a human reviewed the decision. The department of health and ageing would not provide the most current data on how...

Exclusive: Greens say department of health’s integrated assessment tool is ‘under-assessing’ far more people who may not know how to contest

Almost one-fifth of older Australians who contested their Support at Home funding allocation determined by an algorithm had a higher level of support or higher priority allocated once a human reviewed the decision.

The department of health and ageing would not provide the most current data on how many people have contested their funding allocation under the integrated assessment tool (IAT), introduced in November, which is used across aged care to determine eligibility and classification for services, including Support at Home.

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Australians (ORG) IAT (ORG)
Originally published by The Guardian World Read original →

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