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Travelodge boss quits amid fallout over hotel chain’s security failings

The Guardian UK Thursday 20 August 2026, 07:27 UTC By Kalyeena Makortoff 1 min read
Key Points

Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issuesThe boss of Travelodge has resigned after widespread criticism of her handling of security failings at the hotel chain, including a shocking case where a domestic abuser was given a key to a woman’s room before assaulting her. In a brief company statement on Thursday, Travelodge said Joanna Boydell had stepped down and temporarily replaced by its finance chief, Ray Reidy. The company has...

Joanna Boydell steps down after widespread criticism over company’s handling of guest safety issues

The boss of Travelodge has resigned after widespread criticism of her handling of security failings at the hotel chain, including a shocking case where a domestic abuser was given a key to a woman’s room before assaulting her.

In a brief company statement on Thursday, Travelodge said Joanna Boydell had stepped down and temporarily replaced by its finance chief, Ray Reidy. The company has launched a formal search for a permanent substitute.

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Travelodge (LOCATION) Joanna Boydell (PERSON) Ray Reidy (PERSON)
Originally published by The Guardian UK Read original →

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