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Unlike Keir Starmer, Andy Burnham promises us that things will get better. And we must believe they can | Polly Toynbee

Key Points

The PM’s warmth and feelgood policies, such as scrapping VAT on energy bills and a taskforce looking at political donations, offer something rare: hopeOf all the epithets thrown at a new prime minister, “people-pleaser” bounces off Andy Burnham. After all, the polls have him with a favourability rating of +13, making him the only party leader who scores above zero. His manner as he responded to all 125 of his questioners on his first Commons appearance this week had a warmth and empathy that...

The PM’s warmth and feelgood policies, such as scrapping VAT on energy bills and a taskforce looking at political donations, offer something rare: hope

Of all the epithets thrown at a new prime minister, “people-pleaser” bounces off Andy Burnham. After all, the polls have him with a favourability rating of +13, making him the only party leader who scores above zero. His manner as he responded to all 125 of his questioners on his first Commons appearance this week had a warmth and empathy that his predecessor lacked. It’s a natural timbre, a good bedside manner for an uneasy country.

Keir Starmer’s rating as he left office was -36. He was defenestrated precisely because of his unpopularity. That baffled his allies, but his ratings crashed early into an electoral death zone from which no leader returns. His revenge comes in giving Labour a potentially awkward byelection confrontation with Zack Polanski: although, just as Burnham defeated the right in Makerfield, any candidate under his leadership stands a good chance of defeating the Greens in Holborn and St Pancras.

Polly Toynbee is a Guardian columnist

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Keir Starmer (PERSON) Andy Burnham (PERSON) Polly Toynbee (PERSON) first Commons (ORG) Labour (ORG) Zack Polanski (PERSON) Burnham (PERSON) Makerfield (PERSON) Greens (ORG) Holborn (LOCATION) St Pancras (LOCATION) Guardian (ORG)
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