Mum's warning as girl badly scalded by Starbucks children's drink

Mum's warning as girl badly scalded by Starbucks children's drink Sunnie Green's family has been given £250 after the incident A mum is boycotting Starbucks after claiming her toddler was scalded by a 'babyccino' kids' drink. Alice-Rose Green received a panicked call from her ex-partner after he arrived home from Starbucks saying their daughter Sunnie Green had burned herself. He ordered himself a hot chai latte and Sunnie a babyccino, a drink made with warm, foamed milk, from a Starbucks drive-thru on July 17. After parking up to sip their drinks, he placed Sunnie in the front seat next to the hot drinks and briefly got out of the car to put something in the boot. In the few seconds his back was turned, Sunnie grabbed her babyccino from the cup holder and dropped the drink on herself as the cup was 'too hot'. The drink reportedly fell into Sunnie's lap and spilled between her legs, burning the back of her right thigh, and by the time she got home her skin had blistered. When Sunnie's burns hadn't improved, Alice-Rose took her to the doctors on July 20 where she was given antiseptic cream and bandages. The nail salon owner says her ex told her the Starbucks employee had warned 'it was hot' when she passed over the drinks, but claims she never specified which drink this referred to. The 34-year-old claims a doctor said the tot had second-degree burns, as it damaged two layers of skin. The mum-of-two believes this is hotter than a Starbucks babyccino should be served as it is a child-friendly that only consists of 'warm' milk. Alice-Rose is now speaking out about the incident to warn other parents about the dangers of hot drinks. Alice-Rose, from Colchester, Essex, said: "Her dad told me from start to finish what happened. He was beside himself and said he felt so bad. "She was screaming and he'd never seen her cry this way. A babyccino is literally warm milk and should not be able to do this damage to a child, they are little cups with little plastic lids on. He told me that she [the Starbucks employee] handed him the drinks and told him 'it's hot'. "You naturally assume an adult drink will be hot, I asked if she specifically said the babyccino was hot and he said no. He then put both the drinks in the middle section of the car where the cup holders are. He then parked up and undid her from her car seat in the back, lifted her through and put her in the front seat. "There was a birthday present on the floor so [he] got this and put it in the boot. As he's doing this Sunnie has picked the cup up, like she always would, thinking she could drink it as she's two and doesn't know any different. "Within seconds, she screamed because the outside of the cup was hot and she dropped it. It landed between her legs and the liquid came out and burnt her. He drove her home and Facetimed me, he went into full panic mode. "She was absolutely sobbing on the end of the phone. He showed me her leg and it had already blistered into a little balloon and it was red raw, she was hysterical." Claiming her daughter has been left scarred by the drink, which isn't an official item on the UK menu, Alice-Rose is now boycotting Starbucks. Alice-Rose said: "The doctor isn't an expert and doesn't work in Starbucks but he knows the type of temperature it needs to be to burn her leg in this manner. "It was very red at this point. The blister had popped and the skin was a weird yellow colour. The doctor confirmed it was a second-degree burn. My biggest concern was whether it would scar and it broke my heart a little bit when he said it could and it has." Following the incident, Alice-Rose contacted Starbucks to complain about the temperature the babyccino was served at. Alice-Rose claims Starbucks offered her £250 on a 'without prejudice' basis, but didn't accept the cash as it didn't feel a sufficient apology. 'Heartbroken' Alice, a loyal Starbucks customer who visited almost daily, is now boycotting the coffee shop chain after what happened. Alice-Rose said: "Starbucks has tried to make this about money somehow. I have never said to them I want compensation. "I wanted acknowledgement and for them to say they were sorry this happened and that the drink was served too hot and this is what they're going to do to prevent this in the future. They offered me £250 without prejudice and said they're not going to take responsibility. I'm not accepting this money as if I do, I'm saying I'm okay with this and I'm not. "The irony of the situation is I had over 6,000 points with Starbucks, which is a hell of a lot of drinks. I would go to Starbucks pretty much every day, I'm annoyed that they've dealt with it this way. "I'm not saying boycott the drinks but boycott Starbucks? Absolutely. No-one fights these corporate companies. I also own a small business and I do nails and if I made one mistake, we would be blasted on the internet and no one would touch us in the area. "Starbucks are allowed to give me a half-hearted response email and they think they'll get away with it as no one is going to take them down. I will take this as far as I have to." Starbucks confirmed they offered Alice-Rose £250 as a gesture of good will, which was offered in recognition of the distress that was caused, made without any admission of liability - but she rejected it. A Starbucks spokesperson said: "The safety of our customers is incredibly important to us. We were concerned to hear about this incident and sympathise with Ms Green and her daughter. "We have conducted a thorough review of the concerns raised and take concerns of this nature very seriously. We remain committed to providing a safe experience for our customers and partners."