Business & Finance
State pensioners 'need to ask' for £46 a week council tax reduction - even if not on Pensions Credit
Key Points
State pensioners 'need to ask' for £46 a week council tax reduction - even if not on Pensions Credit A new report has shown that 1.65 million people could save £2,392 - or £46 a week - even if they don't get Pensions Credit A new report has shown that 1.65 million people could save £2,392 - or £46 a week - but are failing to claim the money.
State pensioners 'need to ask' for £46 a week council tax reduction - even if not on Pensions Credit
A new report has shown that 1.65 million people could save £2,392 - or £46 a week - even if they don't get Pensions Credit
A new report has shown that 1.65 million people could save £2,392 - or £46 a week - but are failing to claim the money. Only half of eligible pensioners are receiving the reduced council tax they are entitled to a new report by Policy in Practice and the Independent Age charity.
And they say people need to ‘just ask’ to find out how they can be helped - even if they don’t get Pensions Credit. Estimates indicate that people over state pension age are missing out on £1.7bn of Council Tax Reduction (CTR) across England, with about £1.97bn unclaimed across Great Britain.
Council tax, the annual charge on residential properties paid by the resident or owner, is calculated based on your home’s value. Pensioners qualifying for CTR could have their bill reduced to £0, based on an average £2,392 yearly council tax bill in England, saving £46 a week.
The average band D council tax bill for 2026-27 is £2,283 in Wales and £1,653 in Scotland. People often mistakenly believe they need pension credit to qualify, with Independent Age estimating more than 900,000 pensioners miss out.
Only 28% of people on the standard route apply, compared to 64% of those with pension credit, meaning the majority of those missing out (about 920,000) are eligible via the standard route but are not receiving CTR.
Increasing CTR take-up to 100% among eligible pensioners in Great Britain would reduce the number of older households in relative poverty by 74,000 - equivalent to around 100,000 elderly people - or 4.6% of pensioner households in relative poverty.
The charity says others confuse a council tax discount with a reduction, when pensioners are actually able to claim a reduction based on their income as well as a standard discount, such as the 25% single-person discount.
The report was also discussed on BBC Radio 4’s Moneybox programme from a person who was unable to access Pension Credit - and was battling to survive on £300 spending money each month. However, she decided to contact the charity Independent Age, who had posted a leaflet through her door - and was astonished by the outcome. Programme presenter Paul Lewis said: “Buying healthy food, keeping warm, staying in touch with family and friends, these are the basics of a reasonable life. But many pensioners are on incomes that are so low they find affording even those basics a struggle.”
Pensioner Valerie said: “ I basically kept using my credit card because that’s the only way I could survive. I never put my heating on because this house is all electric. When it’s really, really, really cold I just used to stay down here at night and just curl up on the sofa. I’d curl up with my quilt over me and that’s how I slept to keep warm.”
Mr Lewis said: “The charity Independent Age said in a report this summer that hundreds of thousands of old people face those struggles because they don’t claim the help with things like income, rent and council tax that they’re entitled to.”
He explained that Valerie resides on the Isle of Wight and her income consists of the state pension alongside a small state pension. Her monthly rent for a small two-bedroom terraced house stands at £860, which leaves her with just £300 for living expenses.
Mr Lewis noted that her circumstances considerably improved after discovering she could be eligible for assistance with rent and council tax, which would save her hundreds of pounds each month. She contacted Independent Age, which informed her that she would qualify for housing benefit, which also provides council tax relief.
Her finances were enhanced by £400 monthly, enabling her to purchase better food and visit her family. Morgan Vine, director of policy at Independent Age said: “We’re not talking about large amounts of money that have really transformed Valerie’s life and our independent advisers speak to people every day in this situation who are struggling to use warm water, they’re no longer eating hot food, they’re very very worried and anxious about their rent etc.
“So it’s really important that everyone gets the money they’re entitled to.”
To be eligible for Pension Credit in the UK, you must be living in the UK, have reached State Pension age, and possess a weekly income beneath the government’s established threshold. This means income of less than £238 per week for an individual, or £363 per week for a couple.
Pension Credit is valued at £4,300 annually, on average. Hundreds of thousands of people find themselves in the same predicament, missing out on much-needed benefits, viewers were informed.
Mr Lewis said: “There is Pension Credit, but Valerie said, and she was probably right, that she couldn’t get that because of her income, but even with an income just above that level, you can get help with rent and council tax and that gave her nearly £400 a month.”
Ms Vine said: “Part of the problem is that it’s an incredibly complex and confusing system, so it’s always worth trying to find out if you’re entitled to housing benefit or council tax reduction. Council tax reduction can actually take someone’s bill later in life from a full amount to zero so it really matters and can make a big difference to people’s lives.”
Viewers were also told that for those living with a disability, the threshold for Pension Credit is subject to change. Ms Vine revealed that approximately 1.2 million people are currently failing to claim pension credit.
“The government has made some positive steps but we want to see a targeted strategy that’s published and we can hold them to account on. We need to be looking at partial auto enrolement, can we make reform simpler, how do we target the groups at most risk.”
For guidance and support, contact Independent Age on 0800 319 6789. Listen to the full Moneybox show here.
Pensions Credit State (ORG)
Policy in Practice (ORG)
Council Tax Reduction (CTR (ORG)
England (LOCATION)
Great Britain (LOCATION)
CTR (ORG)
D council (ORG)
Wales (LOCATION)
Scotland (LOCATION)
BBC Radio 4’s (ORG)
Moneybox (ORG)
Paul Lewis (PERSON)
Pensioner Valerie (PERSON)
Lewis (PERSON)
Independent Age (ORG)