Business & Finance
Only three-quarters of first class mail delivered on time
Key Points
The Royal Mail has reported an improvement in its service, with 75% of first-class mail being delivered on time. This is a significant increase from the previous quarter, and the company is confident that it will meet Ofcom's reduced targets. The improvement is attributed to various factors, including increased investment in infrastructure and staff training.
Royal Mail says its service is improving and that it is on track to hit the regulator Ofcom's reduced targets