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Royal Mail investigated again as almost a quarter of first-class mail arrives late

The Guardian UK Monday 01 June 2026, 11:45 UTC By Mark Sweney 1 min read
Key Points

Latest figures show the company’s delivery performance has worsened compared with the previous yearBusiness live – latest updatesThe postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail arriving late. The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets set by Ofcom, revealed on Friday that 24.3% of first-class mail failed to arrive on time in...

Latest figures show the company’s delivery performance has worsened compared with the previous year

The postal regulator has launched an investigation into Royal Mail for once again missing its annual delivery targets, with almost a quarter of first-class mail arriving late.

The company, which has been fined £37m since 2023 for routinely failing to meet delivery targets set by Ofcom, revealed on Friday that 24.3% of first-class mail failed to arrive on time in the year to the end of March.

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Originally published by The Guardian UK Read original →

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