Agentforce AI
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Salesforce lays off staff working on Agentforce AI despite major push
Salesforce is reportedly carrying out another round of job cuts. In the latest round of layoffs, affected employees include those who were working on the company’s Agentforce artificial intelligence (AI) platform, a report claims. The latest layoffs come months after Salesforce CEO Marc Benioff suggested that the company could eventually adopt the Agentforce name as its corporate identity.
Salesforce cuts staff amid acquisition spree and $50 billion share buyback
Salesforce is undergoing another round of layoffs, its second this year, according to a filing with California’s Worker Adjustment and Retraining Notification office. The notice filed on Monday stated that 86 employees would be laid off from its Mission Street office in San Francisco on August 7. We're not sure if these were the only jobs cut, and Salesforce did not immediately respond to an email to its press office seeking comment.
Salesforce waves bye-bye to UI in 'headless' embrace
Salesforce is promoting its "Headless 360" initiative, which allows customers to access Salesforce data through external applications like ChatGPT and Slack, rather than solely through the native user interface. Since its launch, the platform has seen significant adoption, processing millions of API calls. The company aims to expand its market reach and introduce a new monetization stream by integrating its CRM into users' existing workflows.
Okta writes its own license to kill rogue AI agents
Rogue agents are dangerous, but eliminating them is never easy. Jason Bourne, Ethan Hunt, and James Bond have each run afoul of their governance at various junctures, yet stopping them takes sequel after sequel until all the loose ends are tied up and they eventually die or retire, only to get rebooted. It’s not so different in the world of AI agents.
Contentful is a shot in the arm for Salesforce's 'headless' bet
Salesforce’s planned acquisition of Contentful should give its Headless 360 product – which CEO Marc Benioff gushed about during earnings last week – a much-needed shot in the arm, an analyst told The Register. Headless 360 takes the Salesforce logic and data layers and presents them inside other applications the user might be operating, such as WhatsApp, Slack, ChatGPT, or Claude. During the call last week, Benioff said it had seen rapid adoption, including a fivefold increase in usage...