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Outsourcing jobs in Philippines and India come under threat as workers race to adapt to AI
Outsourcing jobs in Philippines and India come under threat as workers race to adapt to AI Millions of employees power the world’s two outsourcing giants, but automation is starting to replace tasks they once handled. When will the full scale of disruption hit and how might they have to rethink the future, CNA’s Insight asks. MANILA and BENGALURU: