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Beyond the Hype: Mapping Uncertainty and Gratification in AI Assistant Use
arXiv:2506.09220v2 Announce Type: replace Abstract: A new generation of AI personal assistants reached consumers in 2023-2024 amid sweeping claims about anticipatory, agentic intelligence. Wearables such as the Rabbit R1 and Humane AI Pin, and subscription services such as Ohai and Docus, promised to learn users' routines and complete tasks across digital platforms. Drawing on semi-structured interviews with nine early adopters, this article asks how users make sense of these systems when...