FirstCry
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FirstCry called user a fraud; court orders Rs 50,000 compensation
A District Consumer Disputes Redressal Commission has directed online baby products retailer FirstCry to pay Rs 50,000 as compensation along with a refund of Rs 2,130 with interest to a consumer after finding that the company cancelled his order without reason, withheld his money, and internally labelled him as a fraud user. The complainant Shaik Altaf placed an order on FirstCry on December 1, 2024 for a children's tricycle and paid Rs 2,130.06 through PhonePe. The very next day, the order...