Rebecca Hinds
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Workers are spending over 6 hours a week botsitting AI, fueling job frustration
AI is supposed to save workers time. Instead, some employees report spending hours every week cleaning up after it. A new report from Glean's Work AI Institute, produced with researchers from universities including Notre Dame, Stanford, and UC Berkeley, found that white-collar workers spend an average of 6.4 hours a week "botsitting" AI — feeding it context, checking outputs, debugging mistakes, and cleaning up errors.
Brit workers waste nearly six hours a week 'botsitting'
Almost all UK workers now have to deal with AI, but few firms report big productivity gains because of all the time lost in hand-holding the systems and cleaning up their mistakes. So says a report by the Work AI Institute, a research arm of AI biz Glean Technologies. It claims there are productivity gains to be had from introducing AI-based tools, yet much of this is being negated by the amount of time employees waste making them work – a phenomenon it has christened "botsitting."
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