the Telecom Regulatory Authority of India
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Paying for 300 Mbps WiFi but getting only 50? Know how to file complaint and claim relief
Many broadband subscribers in India pay for high-speed internet but receive far less. What most do not realise is that this is not just a service failure — it is something you can formally complaint about and claim compensation for. If your broadband provider is delivering speeds significantly lower than what was promised, you have two main places to file complaint — the Telecom Regulatory Authority of India (TRAI) and the consumer court under the Consumer Protection Act, 2019.