Contact Centre as a Service
No mentions found
This entity hasn't been tracked yet, or Iris is still building its knowledge base.
Related Articles from SNS
Teenager dies suddenly after collapsing in Liverpool city centre apartment
Teenager dies suddenly after collapsing in Liverpool city centre apartment A spokesperson for Merseyside Police said they were contacted by North West Ambulance Service at 7.45am following reports of a concern for an 18-year-old man who collapsed inside an apartment A teenager has tragically died after an incident in Liverpool city centre this week. Emergency services rushed to Liverpool city centre after a man was discovered dead. Several police vehicles, including a scientific support van,...
UK tax collector hands Capgemini £600M contact center deal, delays start of £2.4B CRM contract
The UK’s tax collector has chosen French consultancy giant Capgemini for a £600 million contact center deal, while pushing back the award and start of its £2.4 billion customer relationship management contract. HM Revenue and Customs (HMRC) awarded Capgemini’s UK unit its Contact Centre as a Service contract, worth £600 million including VAT and lasting up to 10 years, on 27 April. It received 13 bids and has also short-listed Canadian-headquartered CGI for the deal.
'Really scared': Man claiming to have knife leaves shop worker feeling unsafe
Call for security boost at shopping centres to clamp down on knife risk Wed 10 Jun 2026 at 6:28am In short: A retail workers' union is calling for large shopping centres to increase onsite security and implement violence control plans. A Sydney shop assistant says she faced a man claiming to have a knife, while in Victoria, officers recently arrested a man allegedly carrying one at a centre in Forest Hill. The NSW government is still considering a recommendation from the Bondi Junction...
Outsourcing jobs in Philippines and India come under threat as workers race to adapt to AI
Outsourcing jobs in Philippines and India come under threat as workers race to adapt to AI Millions of employees power the world’s two outsourcing giants, but automation is starting to replace tasks they once handled. When will the full scale of disruption hit and how might they have to rethink the future, CNA’s Insight asks. MANILA and BENGALURU:
Nine rushed to hospital after ‘medical emergency’ at primary school in Nottinghamshire
Nine rushed to hospital after ‘medical emergency’ at primary school in Nottinghamshire East Midlands Ambulance Service said the patients were transported to Queen’s Medical Centre - Bookmark - CommentsGo to comments Nine people have been rushed to hospital after a “medical emergency” at a primary school in Nottinghamshire. Ambulances and police cars were seen outside Jesse Gray Primary School in West Bridgford at around 2pm on Wednesday. East Midlands Ambulance Service said it was called to...
Officeworks plan to offshore jobs 'about lower cost of labour', staff say
Officeworks plans to offshore Sydney jobs all about replacing staff with cheap labour, staff say Mon 1 Jun 2026 at 7:00am In short: Officeworks staff impacted by the company's plan to offshore some white-collar jobs say it is an attempt to cut labour costs. A spokeswoman for the company says the majority of roles, including its in-store and fulfilment centre jobs would remain in Australia.
Virgin customers have one month to use COVID travel credits
Virgin customers have one month to use COVID travel credits Mon 1 Jun 2026 at 4:51am Did you have tickets for a flight that was cancelled during the COVID-19 pandemic? You may have been issued with a travel credit, but you might not have claimed it yet. And if your credit was from a cancelled Virgin Australia flight, you only have a month to use it.
Aboriginal woman pepper-sprayed by prison guards during self-harm incident
Aboriginal woman pepper-sprayed by guards during self-harm incident at Canberra's jail Tue 9 Jun 2026 at 4:43pm In short: An Aboriginal woman was pepper-sprayed by prison guards during a self-harm incident at the Alexander Maconochie Centre last year. A review by the ACT Inspector of Custodial Services found prison staff responded as if it were a security emergency, rather than a medical one. The ACT Inspector of Custodial Services has made four recommendations, including a ban on the use of...
Drivers told 'don't forget' to sign up for DVLA free service to help avoid £1,000 fine
Drivers told 'don't forget' to sign up for DVLA free service to help avoid £1,000 fine The DVLA is urging drivers to register for a free MOT reminder service that sends alerts before your MOT expires Motorists are being urged "don't forget" to sign up for a free service that could save them from a £1,000 fine. Registering for this online tool could help keep track of when your vehicle's MOT is due.
Teens charged after man injured in alleged stabbing in Toowoomba shopping centre
Two teenagers have been charged with affray following an incident involving a knife in Grand Central Shopping Centre in Toowoomba. A 19-year-old man was treated for minor injuries to his arm. The 16-year-old boy and 14-year-old boy, both from Glenvale, will appear before the Toowoomba Children's Court on June 11.