Family sues mortuary over ‘grotesque’ embalming ruined funeral

Family sues mortuary over ‘grotesque’ embalming ruined funeral The lawsuit states that Ramos's remains were in a ‘state of notorious and advanced decomposition’ - Bookmark - CommentsGo to comments A Southern California mortuary is facing a lawsuit from the family of a man who alleges his embalming was so poorly executed that liquid oozed from his face during a viewing. The distressing incident, which the family describes as "grotesque," has led to claims of negligence and emotional distress against Risher Mortuary & Cremation Service. The Los Angeles Superior Court lawsuit was brought by Virginia Ramos, the widow of the late Santos Ramos, along with their children, Santos Rene Ramos and Elizabeth Ramos. Filed on March 9, the complaint accuses the Montebello mortuary of breach of contract, negligence, negligent infliction of emotional distress, and violating the state's Health and Safety Code. The family had contracted Risher for funeral and mortuary services, including embalming and body preparation, at a cost of approximately $4,130. Santos Ramos died in January 2024 from atherosclerotic cardiovascular disease. His body was subsequently prepared for transit to Mexico, as per the family's request. However, upon arrival in Jalisco, Mexico, in March 2024, relatives gathered for the viewing and wake were met with a horrifying sight. The lawsuit states that Ramos's remains were in a "state of notorious and advanced decomposition" with liquids discharging from his face. The family reported being "horrified and devastated" by the scene, which deprived them of a proper viewing and a meaningful final farewell. A representative from the Mexican funeral home reportedly stated that the embalming performed by Risher was of "terrible quality." During a case management conference on Wednesday, attorneys informed Judge William F. Fahey that mediation for a potential settlement is scheduled for mid-September. A post-mediation status conference has been set for November 13, with a nonjury trial, if necessary, slated for June 14, 2027. Risher attorneys have previously denied the allegations, asserting in court papers that "carelessness and negligence on the part of plaintiffs legally caused plaintiffs' damages, if any." The widow and children contend they have suffered "severe and enduring emotional distress, anguish, grief, humiliation, horror and anxiety" due to the alleged mishandling. They filed a complaint regarding the improper embalming with the state Cemetery and Funeral Bureau in August 2024, seeking accountability for the profound distress caused during what should have been a solemn occasion. Join our commenting forum Join thought-provoking conversations, follow other Independent readers and see their replies Comments