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Lloyds, Halifax and Bank of Scotland customers given important new update

Lloyds, Halifax and Bank of Scotland customers given important new update The group is making a change for its customers Lloyds has given a new update for its customers, including Halifax and Bank of Scotland. It is set to unveil a new Scam Check tool, designed to shield customers from online shopping fraud before they transfer money to criminals. Due to appear in certain "payment journeys" within the Lloyds app shortly, the tool will intervene when a customer appears at risk of sending...

Daily Mirror 2d ago

Halifax responds after 'security blocks' for customer Amazon payments

Halifax responds after 'security blocks' for customer Amazon payments A customer had asked for help from Halifax but had apparently got nowhere Halifax has provided an update following complaints about transactions through online retailer Amazon being rejected. The bank explained how its payment security rules work and what assistance is on offer. The problem emerged after a customer reached out to the banking institution over social media.

Daily Mirror 9d ago

Barclays shares 'bank account' message to all customers attending weddings

Barclays shares 'bank account' message to all customers attending weddings The bank shared a message to all customers attending weddings this summer Barclays has shared advice for customers attending weddings over the coming months. Ahead of summer, the bank posted a message for anyone with wedding invites. In a social media post, Barclays pointed out that summer is often the busiest time of year for social events and special occasions.

Daily Mirror 2d ago

Maid agency ordered to pay customer over false claim that helper could speak Mandarin

Maid agency ordered to pay customer over false claim that helper could speak Mandarin The magistrate said it was no defence for the maid agency to say the customer should have chosen a pricier package as getting a maid who could speak well at that price was like "looking for a needle in a haystack". SINGAPORE: A maid agency that falsely claimed its domestic helper could speak Mandarin was ordered by a Small Claims Tribunal (SCT) to pay about S$1,558 (US$1,210) to its dissatisfied customer....

Channel News Asia 13h ago

Custom Errors Are Non-Negotiable in My Rust Applications

Custom Errors Are Non-Negotiable in My Rust Applications Custom Errors Are Non-Negotiable in My Rust Applications Centralizing error management using a custom AppError enum, combined with map_err and From traits, solves the type chaos of Rust services, establishing a clean, single-source contract across the whole codebase, WITHOUT the need for janky 3rd party crates. Nightmare to Cohesive Design When you first start dipping toes into Rust - especially when a service interacts with diverse...

Hacker News 10d ago

Free fruit for certain Morrisons customers across next three weeks - exact dates

Free fruit for certain Morrisons customers across next three weeks - exact dates Eligible customers will be able to enjoy the free fruit on certain dates over the coming weeks Morrisons has launched a new scheme for the next few weeks, which means eligible customers can enjoy free fruit. The announcement, shared by the supermarket on Wednesday (June 10), marks a fresh giveaway for shoppers as millions of fans prepare for the FIFA World Cup. Morrisons is bringing a juicy twist to the summer's...

Daily Mirror 6h ago

Customer-Agent: Overcoming Context Limitations in Ultra-Long Shopping Trajectories via Tool-Augmented Agents and RLVR

new Abstract: Understanding customer shopping trajectories is essential for enabling personalized shopping experiences. However, shopping records (i.e., customer's search, clicks, purchases, etc.) often span long time horizons over multiple years, resulting in extremely long trajectories that pose significant challenges for existing large language models (LLMs). Despite the importance of this problem, existing benchmarks are limited to short customer trajectories, while real-world...

arXiv CS 1d ago

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without waterSouth East Water failed to adequately communicate with customers during outages last winter that left tens of thousands of people without water, a report has concluded. Fewer than one in 10 SEW customers were satisfied with how the company handled the water supply crisis that stretched across parts of Kent and Sussex last winter, the Consumer Council for Water (CCW)...

The Guardian Business 7d ago

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without waterSouth East Water failed to adequately communicate with customers during outages last winter that left tens of thousands of people without water, a report has concluded. Fewer than one in 10 SEW customers were satisfied with how the company handled the water supply crisis that stretched across parts of Kent and Sussex last winter, the consumer council for water (CCW)...

The Guardian World 7d ago

South East Water’s greatest failure was not contacting customers during winter outages, report finds

Fewer than one in 10 SEW customers satisfied with firm’s handling of supply crisis, which left tens of thousands without waterSouth East Water failed to adequately communicate with customers during outages last winter that left tens of thousands of people without water, a report has concluded. Fewer than one in 10 SEW customers were satisfied with how the company handled the water supply crisis that stretched across parts of Kent and Sussex last winter, the Consumer Council for Water (CCW)...

The Guardian UK 7d ago