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Ovo Energy to pay more than £10m over prepayment meter monitoring failings

Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...

The Guardian Business 8d ago

Ovo Energy to pay more than £10m over prepayment meter monitoring failings

Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...

The Guardian World 8d ago

Ovo Energy to pay more than £10m over prepayment meter monitoring failings

Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...

The Guardian UK 8d ago

OVO-S-Bench: A Hierarchical Benchmark for Streaming Spatial Intelligence in Multimodal LLMs

Announce Type: new Abstract: Multimodal agents in robotics, AR, and autonomous driving must reason about places and layouts from continuous egocentric streams, often using evidence outside the current view. Existing benchmarks either evaluate offline over full videos or target events rather than spatial structure. We introduce OVO-S-Bench, a fully human-annotated benchmark for streaming spatial intelligence, comprising 1,680 questions over 348 source videos.

arXiv CS 8d ago

UK’s Ovo Energy to Pay $15 Million for Failing Vulnerable Users

Electricity transmission pylons above residential houses in Brighton.r is threatening British access to the continent's single energy market as a way of extracting concessions on fishing rights.

Bloomberg Markets 8d ago

Scotcast: Can this CEO build ‘LA on the Clyde’?

Scotcast: Can this CEO build ‘LA on the Clyde’? OVO Hydro’s boss on ticket prices and expansion plans.

BBC Scotland 13d ago

UK households face 29-day deadline to 'avoid £221 charge'

UK households face 29-day deadline to 'avoid £221 charge' Millions of UK households could face a £221 rise Millions of households have just 29 days remaining to avoid a £221 surge in their yearly energy costs, as experts caution that the latest price cap rise takes effect from July 1. Energy comparison platform Uswitch warns that households on standard variable tariffs are facing an average annual increase of £221 when regulator Ofgem implements a 13% hike to the energy price cap next month....

Daily Mirror 9d ago

An Efficient Streaming Video Understanding Framework with Agentic Control

arXiv:2605.17921v2 Announce Type: replace Abstract: Streaming video requires handling dynamic information density under strict latency budgets. Yet, existing methods typically employ static strategies, such as fixed memory compression or reliance on a single model, forcing a trade-off: fast models fail on complex queries, while always-on heavy models violate real-time constraints and overcomplicate simple queries.

arXiv CS 9d ago

Millions missing out on utility bill support worth up to £900 – here’s how to claim

Millions missing out on utility bill support worth up to £900 – here’s how to claim Debt to water, energy and broadband firms has reached more than £7 billion - Bookmark - CommentsGo to comments Millions of households are missing out on support for essential bills like water, energy and broadband, the public spending watchdog has found, despite debt to firms climbing to more than £7 billion The National Audit Office (NAO) says that only a third of eligible broadband customers and 39 per cent...

The Independent UK 2h ago

Grants to pay off debts available for millions of Brits

Grants to pay off debts available for millions of Brits The warning comes as many households continue to battle high living costs and rising arrears Millions of households struggling with mounting household bills are being urged to check whether they qualify for grants to wipe out debts and access extra financial support. Energy regulator Ofgem issued an official alert to consumers who have fallen behind on payments, highlighting free debt advice, emergency support schemes and grants that...

Daily Mirror 10d ago