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Ovo Energy to pay more than £10m over prepayment meter monitoring failings
Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...
Ovo Energy to pay more than £10m over prepayment meter monitoring failings
Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...
Ovo Energy to pay more than £10m over prepayment meter monitoring failings
Regulator finds inadequate monitoring by firm could have exposed vulnerable customers ‘to clear risk of harm’Ovo Energy has agreed to pay more than £10m after the energy regulator for Great Britain, Ofgem, found a lack of monitoring of vulnerable customers with prepayment meters (PPMs) could have exposed them to a “clear risk of harm”. Ofgem found that Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s...
Bill update of £190 for 'typical households' in the UK
Bill update of £190 for 'typical households' in the UK The move comes as households continue cutting back on heating and power use Millions of households are set to be told a £190 shift is coming to their energy bills. The apparent reduction is not being driven by cheaper energy, but rather by a change in the way regulator Ofgem calculates the "typical" household bill.
'I live off daughter's leftovers - new energy bill price cap is hell on earth'
EXCLUSIVE: 'I live off daughter's leftovers - new energy bill price cap is hell on earth' As cash-strapped households prepare for the Ofgem price cap increase, struggling single dad Andrew tells the Mirror about the 'living hell' he's had to endure being trapped in an agonising cycle of fuel poverty Last winter, single father Andrew could only afford to turn the radiator on in his daughter's room. This winter, his entire home will be freezing. The single father expected an energy price hike...
UK households face 29-day deadline to 'avoid £221 charge'
UK households face 29-day deadline to 'avoid £221 charge' Millions of UK households could face a £221 rise Millions of households have just 29 days remaining to avoid a £221 surge in their yearly energy costs, as experts caution that the latest price cap rise takes effect from July 1. Energy comparison platform Uswitch warns that households on standard variable tariffs are facing an average annual increase of £221 when regulator Ofgem implements a 13% hike to the energy price cap next month....
Grants to pay off debts available for millions of Brits
Grants to pay off debts available for millions of Brits The warning comes as many households continue to battle high living costs and rising arrears Millions of households struggling with mounting household bills are being urged to check whether they qualify for grants to wipe out debts and access extra financial support. Energy regulator Ofgem issued an official alert to consumers who have fallen behind on payments, highlighting free debt advice, emergency support schemes and grants that...
Martin Lewis shares how to get ahead of £221 July energy bill rise
Martin Lewis shares how to get ahead of £221 July energy bill rise The recent Bafta award-winner shared his tips for keeping energy costs down - Bookmark - CommentsGo to comments Money expert Martin Lewis has shared his tips for softening the blow of next month’s massive energy bill rise prompted by the ongoing conflict in the Middle East. Ofgem’s energy price cap will increase by £221 a year to £1,862 from July, the energy regulator has confirmed. The 13 per cent increase marks the highest...
BP chair removed over ‘unacceptable’ governance oversight and conduct issues; UK petrol prices hit new Iran war high – business live
BP's chairman has been removed due to concerns over unacceptable governance oversight and conduct issues. Meanwhile, UK petrol prices have reached a new high following the escalation of the Iran war. The energy regulator, Ofgem, is scheduled to announce the latest price cap for the July-September quarter tomorrow.